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Talk to a person, within 24 hours
Support is an email inbox read by our team — not a bot and not a call centre. Tell us what happened and we will reply within 24 hours.
Fastest route
support@asaankam.com- Response within 24 hours
- In immediate danger? Call Police 15 or Rescue 1122 first.
Which inbox?
Pick the closest match — it helps us route your message. If unsure, support is always right.
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Provider applications
Questions about onboarding, documents, approval status or your commission ledger.
support@asaankam.com -
Disputes & behaviour reports
Use “Report Behaviour” in the app first if a booking is live — it freezes the booking. Then email us details.
support@asaankam.com -
Legal & privacy
Terms, privacy requests, data access or deletion, law-enforcement correspondence.
support@asaankam.com
Security researchers: report suspected vulnerabilities to support@asaankam.com. Privacy requests can also go to support@asaankam.com.
Send a message
Goes to the same inbox as email. We reply within 24 hours.